Metering & billing of heat networks


Accurate, fair, and transparent billing for heat networks

As energy costs rise and new regulations take effect, heat network operators must ensure that every resident and tenant is billed accurately based on their actual energy consumption. At Social Operating Systems (SOS), we provide advanced automated metering and billing solutions that deliver fairness, transparency, and efficiency across communal heating networks.

Speak to us about metering and billing solutions

What is metering and billing for heat networks?

A heat network metering and billing system measures heat consumption for each unit or property within a network, collecting real-time data on energy usage and automatically generating precise, usage-based bills for residents and tenants. This eliminates the need for estimates or flat-rate billing, helping to reduce disputes and ensure transparency.

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How metering works

  • Smart meters are installed at key points across the heat network to track heat consumption for each user.

  • Meters record real-time data on heat flow, temperature, and energy usage.

  • Data is securely transmitted to a central platform for monitoring and analysis.

How billing works

  • Collected consumption data is used to automatically calculate billing for each resident or tenant.

  • Bills are generated based on actual usage — not estimated averages — ensuring fairness and trust.

  • The system supports customisable tariffs, flat fees, or tiered rates tailored to specific property or network needs.

  • Billing cycles can be set monthly, quarterly, or customised to match operational requirements.

See how automated billing can save time and reduce errors

We provide advanced automated metering and billing solutions that deliver fairness, transparency, and efficiency across communal heating networks.

Benefits of automated metering and billing

  • Each user is billed according to their real consumption, eliminating disputes and promoting tenant satisfaction.

  • Residents receive detailed reports showing energy usage and costs, building trust and clarity around heating expenses.

  • Accurate, timely billing ensures steady revenue collection and reduces late or missed payments.

  • Property managers can use consumption data to identify inefficiencies, adjust operations, and plan for maintenance or system upgrades.

  • Our system generates reports for regulatory compliance, supporting Ofgem requirements and energy audits with minimal manual effort.

    Speak to us about integrating billing into your heat network

How our metering and billing platform supports property managers

  • Automated heat metering

  • Continuous data collection and monitoring

  • Centralised data management and analytics

  • Customisable tariffs and reporting tools

  • Seamless integration with our SOS Network platform for a complete heat network management solution

Contact us to learn how SOS can support your network’s billing needs

Ready to take control of metering and billing for your heat network?

Talk to us today to discover how our automated system can save time, reduce disputes, and ensure full compliance — while keeping residents informed and satisfied.

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